.
运输及退货
SHIPPING & RETURNS
运输信息
SHIPPING INFORMATION
费率如下：
Rates are as follows:
中国、香港、新加坡、泰国和马来西亚
For China, HK, Singapore, Thailand & Malaysia
免费送货-适用于所有订单
Free Shipping — for all orders
美国及加拿大为例
For US and Canada
免费陆运-超过30美元的订单。使用签出代码：SHIP
陆运重量起价8美元（30美元以下的订单）
快速1-2天-45美元起
Free Ground Shipping — for orders over $30. Use checkout code: SHIP
Ground — by weight starting at $8 (for orders under $30)
Fast 1-2 Days — starting at $45
Ground — by weight starting at $8 (for orders under $30)
Fast 1-2 Days — starting at $45
其余国家
Rest of the World
空运1-4天，按重量计算，起价25美元
1-4 days by Air - by weight starting at $25
北美、中国、香港、新加坡、马来西亚和泰国
North America, China, HK, Singapore, Malaysia & Thailand
我们在北美用联邦快递发货。我们在中国用顺丰快递发货。我们在新加坡、马来西亚和泰国都有船运。
我们不会为每个订单或邮箱发送多个地址。订单周一至周五处理。周末订单将在下周一处理。
下午2点以后收到的订单将在第二天处理。
We ship by Fedex in North America. We ship by SF Express in China. We ship by
Allsome in Singapore, Malaysia and Thailand. We do not ship to multiple addresses per
order or PO boxes. Orders are processed Monday to Friday. Weekend orders are processed
the following Monday. Orders received after 2pm are processed the following day.
请在假期高峰期多留1-2天。
Please hold an extra 1-2 days during peak holiday times.
JUMA保留以安全或信用卡欺诈为由拒绝任何订单的权利。
JUMA reserves the right to refuse shipping to any order for security or credit card fraud reasons.
国际订单
International orders
我们通过联邦快递国际公司运送全球的国际订单。我们不会为每个订单或邮箱发送多个地址。
订单周一至周五处理。周末订单将在下周一处理。下午2点以后收到的订单将在第二天处理。
We ship by Fedex International for international orders worldwide. We do not ship
to multiple addresses per order or PO boxes. Orders are processed Monday to Friday.
Weekend orders are processed the following Monday. Orders received after 2pm are
processed the following day.
请在假期高峰期多留1-2天。
Please hold an extra 1-2 days during peak holiday times.
国际订单从发货日期到接收大约需要1-4个工作日。有时由于海关的原因，装运可能需要更长的
时间，这取决于贵国。
International orders take around 1-4 business days from shipping date to receive.
Sometimes due to customs, the shipment may take longer depending on your country.
请注意，所有海关和关税费用均由收货人支付，并由您所在国家的当地海关部门开具账单。JUMA无法
估计或支付这些费用。所有海关和关税费用在交货时付清。
Please note that all customs and duties charges are paid by receiver and are billed by your
local customs department in your country. JUMA can not estimate or cover these charges.
All customs and duties charges are due at the time of delivery.
JUMA保留以安全或信用卡欺诈为由拒绝任何订单的权利。
JUMA reserves the right to refuse shipping to any order for security or credit card fraud reasons.
方便退换货
EASY RETURNS & EXCHANGES
如果您对您的在线购买不满意，您可以换货或退款。退货要求应在交货之日起30天内提出。
所有退货必须在发货前获得授权，此时将发出退货授权编号。装运前必须获得同意。
If you are not completely satisfied with your online purchase you may exchange
or refund your item(s). Return requests are to be made within 30 days from the
date of delivery. All returns must be authorized prior to shipping and a return
authorization number will be issued at this time. Consent must be granted prior
to shipping.
所有商品必须完好无损、未使用过且处于原始状态。必须附上所有原始标签
All merchandise must be unworn, unused and in original condition. All original
tags must be attached.
jumastudio有权拒绝不符合我们退货政策的商品。
jumastudio has the right to refuse return of goods that do not meet our return policy.
在任何情况下，客户都要承担所有运费。如果您有任何问题，请通过电子邮件联系我们：
info@jumastudio.com。请在邮件主题栏中填写在线订单和您的全名。
In all cases, the customer is responsible for all shipping costs. If you have any questions,
please contact us via email at info@jumastudio.com. Please have ONLINE ORDER #
and your full name in subject line of email.
发送电子邮件至info@jumastudio.com附带您的退货要求；并说明您退货的原因。
Email us at info@jumastudio.com with your return request; please include the reason
for your return.
当收到您的退货时，我们将贷记最初购买的同一信用卡或帐户。我们会尽快处理您的退换货，但请在
1周内处理退款，并在您的信用卡对账单上显示最多两个帐单周期。
When your return is received, we will credit the same credit card or paypal account from
which the original purchase was made. we will process your return as soon as possible
but please allow up to 1 week for your refund to be processed and up to two billing cycles
for the return to appear on your credit card statement.
如果您还没有收到退款，请先检查您的银行帐户。然后联系您的信用卡公司，可能需要一段时间才能正式
公布您的退款。下一步联系你的银行。在发布退款之前，通常需要一些处理时间。如果您已完成所有这些
操作，但尚未收到退款，请联系我们：info@jumastudio.com
If you haven’t received a refund yet, first check your bank account again. Then contact your
credit card company, it may take some time before your refund is officially posted. Next contact
your bank. There is often some processing time before a refund is posted. If you’ve done all of
this and you still have not received your refund yet, please contact us at info@jumastudio.com
销售项目（如适用） 只有正常价格的项目可以退款，但是销售项目不能退款。
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
交易所（如适用） 我们只在您需要其他尺寸的产品或有缺陷或损坏的情况下更换产品。如果您需要将其换成
相同的商品，请发送电子邮件至info@jumastudio.com以获取将其发送到哪个地址的说明。
Exchanges (if applicable)
We only replace items if you need another size or if the items are defective or damaged. If you
We only replace items if you need another size or if the items are defective or damaged. If you
need to exchange it for the same item, send us an email at info@jumastudio.com for instructions
on which address to send it to.
船运 若要退货，请发送电子邮件至info@jumastudio.com得到回信地址和批准。
Shipping
To return your product, you should email us at info@jumastudio.com to get the return address and approval.
To return your product, you should email us at info@jumastudio.com to get the return address and approval.
您将负责支付退货的运费。
You will be responsible for paying for your own shipping costs for returning your item.
根据您居住的地方，您交换的产品到达您手中所需的时间可能会有所不同。
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
如果您运送的物品超过75美元，您应该考虑使用可追踪的运送服务或购买运输保险。我们不保证会收到您退回的商品。
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing
shipping insurance. We don’t guarantee that we will receive your returned item.
取消